Medical Receptionist
4 weeks ago
About the Role
We are seeking an experienced and skilled Medical Receptionist to join our team at Monkseaton Medical Centre. As a key member of our reception team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.
Key Responsibilities
- Provide excellent customer service to patients and visitors, responding to queries and resolving issues in a timely and professional manner.
- Manage patient appointments, including scheduling, cancellations, and rescheduling.
- Process prescriptions, home visits, and other administrative tasks.
- Maintain accurate and up-to-date patient records, ensuring confidentiality and data protection.
- Work collaboratively with the healthcare team to ensure smooth day-to-day operations.
- Participate in ongoing training and professional development to enhance skills and knowledge.
Requirements
- GCSE grade A to C in English and Maths.
- Excellent customer service skills and ability to work in a fast-paced environment.
- Experience of working in a GP Practice or healthcare setting.
- Knowledge of SystmOne computer system or similar.
What We Offer
We offer a competitive salary, comprehensive training, and opportunities for career development. Our team is dedicated to providing exceptional patient care, and we are looking for like-minded individuals to join us.
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