Senior Motor Injury Claims Specialist

3 weeks ago


Leicester, Leicester, United Kingdom Hastings Direct Full time

About the Role:

We are seeking a skilled Senior Motor Injury Claims Specialist to join our team at Hastings Direct. As a Large Losses Insurance Professional, you will be responsible for managing a portfolio of complex claims and delivering exceptional customer experiences.

Key Responsibilities:

  • Managing a portfolio of motor personal injury cases in excess of £150k per claim
  • Communicating with customers, witnesses, insurers, repairers, solicitors, medical agencies, and case managers to resolve claims efficiently
  • Providing coaching, mentoring, and training to our wider claims handling teams as a technical referral point
  • Maintaining reinsurer confidence by reporting timely updates in accordance with our Reinsurance treaty
  • Contributing to bi-annual Large Loss Technical Forums by suggesting topics and issues to be covered
  • Participating in strategic projects to ensure the team continues to evolve and stay ahead of industry trends

Requirements:

  • Experience within the motor industry, handling personal injury claims in excess of £150k
  • Strong indemnity and liability knowledge, including understanding of the Civil Procedure Rules, Serious Injury Guide, The Rehabilitation Code, and litigation procedures
  • Passion for a career in Large Loss and willingness to work on technical development

What We Offer:

At Hastings Direct, we prioritize creating a great culture for our colleagues and providing them with the right tools to excel in their roles. This enables us to deliver good outcomes for every customer, driving growth profitably and sustainably while investing in our communities.

Benefits:

  • Competitive salary based on experience (approximately £60,000 - £80,000 per annum)
  • Flexible working arrangements, including hybrid model with days in the office and at home
  • Annual 4Cs performance bonus scheme, usually paid in March
  • Pension contribution match up to 10%
  • Award-winning package with discounts and cashback at everyday retailers and on company products
  • Fee-free independent mortgage advice and free access to financial wellbeing support
  • Private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, and more

About Us:

Hastings Direct is an equal opportunities employer, treating people fairly and welcoming applications from all suitably skilled persons regardless of their background. We have a thorough referencing process, which includes credit and criminal record checks.



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