Claims Adjuster

2 weeks ago


Leicester, Leicester, United Kingdom Hastings Direct Full time

At Hastings Direct, we're committed to delivering exceptional customer experiences. As a Motor Claims Handler, you will play a vital role in achieving this goal, handling motor vehicle claims from initial contact to resolution.

With a strong focus on customer satisfaction, you will provide timely and effective solutions to our customers' queries and concerns, building trust and loyalty through your exceptional communication and interpersonal skills.

Salary: £23,500 per annum (based on full-time hours)

About the Role:

This is an exciting opportunity to join our dynamic team, where you will have the chance to develop your skills and knowledge in a fast-paced environment. Your key responsibilities will include:

  • Handling motor vehicle claims from initial contact to resolution
  • Providing exceptional customer service, responding to customer inquiries and resolving issues promptly
  • Collaborating with colleagues to achieve team goals and objectives

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple demands
  • Strong problem-solving skills, with the ability to analyze complex situations and provide effective solutions

Benefits:

  • Ongoing training and development opportunities
  • Competitive salary and benefits package
  • Flexible working arrangements, including hybrid working options


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