Administrative Officer

4 weeks ago


Leicester, United Kingdom Ministry of Justice Full time

Salary 1
- £22,940

Number of jobs available 1
- 2

Detail of reserve list 1
- 12 Months

Region 1
- East Midlands

City/Town 1
- Leicester

Building/Site 1
- LEICESTER CROWN LEICESTER, LE1 6HG

Grade 1
- AO

Organisation Grade for MoJ 1
- AO

Post Type 1
- Fixed Term

Duration of appointment 1
- Up to 18 Months

Working Pattern 1
- Full Time, Part Time, Part Time/Job Share, Flexible Working

Role Type 1
- Operational Delivery

Job description 1

**Job Title: Administrative Officer**

**Pay Grade: AO**

**Background**

Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within HM Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service

**The key purpose of the role**

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.

Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.

**Key responsibilities**

**Administration**
- Preparing papers and files for court, tribunals, hearings and meetings.
- Producing court/tribunal documents.
- General photocopying and filing.
- Creating and updating records on in-house computer system and data input.
- Post opening and dispatch.
- Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
- Preparing meeting agenda, joining instructions, handouts etc.

**Drafting**
- Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.

**Operations**
- Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
- Assisting court users, supporting listing and rota management, checking files
- Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
- Handling counter (face to face), written and telephone enquiries.
- To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive
- To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects
- To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles

**Processing casework**
- Including standard documentation and information, court orders, claims, fines and fees, legal aid
- Resulting courts accurately, interpreting accurately the information required on a court file
- To work to workload targets in terms of throughput and accuracy

**Checking and verifying**
- Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
- Ensuring compliance and administration documentation meet quality standards.
- Role holders may be required to cross check and validate work completed by colleagues.

**Collecting and assembling information**
- For returns, results, accounts, statements, warrants, statistical analysis, reports etc.
- Work may require interpretation of source materials, preparation of bundles, chasing.
- Role holders will need to modify and adjust information and make decisions to allow work to be completed.
- Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required

**Undertaking calculations**
- Produce basic statistical analysis reports and where required, process financial information.
- Checking the work of others, updating records, assessing the value of goods and/or pr


  • Office Administrator

    4 weeks ago


    Leicester, United Kingdom Page Personnel - UK Full time

    Full Time Office Based Office Administrator - Opportunity for progression **About Our Client**: My client is a friendly and successful accountancy firm based in Leicester looking for a full time Office Administrator. - Data entry matching purchase invoices on the company system - Answering incoming calls - Booking meetings and travel as and when required -...

  • Office Administrator

    4 weeks ago


    Leicester, United Kingdom Imperial International Ltd Full time

    Join our team as an Office Administrator at Imperial, one of the largest kitchenware suppliers in the UK home to Scoville and Eaziglide. We are rapidly expanding our team and are in search of a dedicated individual to play a pivotal role in ensuring the smooth functioning of our office operations. **Office Administration**: - Oversee day-to-day office...


  • Leicester, United Kingdom Imperial International Ltd Full time

    Join our team as an Office Administrator at Imperial, one of the largest kitchenware suppliers in the UK home to Scoville and Eaziglide. We are rapidly expanding our team and are in search of a dedicated individual to play a pivotal role in ensuring the smooth functioning of our office operations. **Office Administration**: - Oversee day-to-day office...

  • Office Administrator

    3 weeks ago


    Leicester, United Kingdom Imperial International Ltd Full time

    Join our team as an Office Administrator at Imperial, one of the largest kitchenware suppliers in the UK home to Scoville and Eaziglide. We are rapidly expanding our team and are in search of a dedicated individual to play a pivotal role in ensuring the smooth functioning of our office operations. **Office Administration**: - Oversee day-to-day office...

  • Office Administrator

    4 weeks ago


    Leicester, United Kingdom 365People Ltd Full time

    Our Client, a engineering and environmental consultancy, operating nationally are seeking a Secretary/Administrator to join their expanding team based in their Leicestershire office. They serve both private and public sector clients including residential, commercial, industrial, retail, leisure, education and healthcare. This is a fantastic opportunity for...

  • Office Administrator

    4 weeks ago


    Leicester, United Kingdom Bastian PLC Full time

    **Zog Solutions**, is a midlands-based SAAS solutions company that provides the full set of digital capabilities required by energy suppliers. We are excited to be building a new dynamic brand and continuing to enhance our SAAS products and services. Due to rapid growth we are recruiting into a number of posts across our company. To this end we are pleased...


  • Leicester, United Kingdom Tagged Resources Full time

    Our client is an established supplier of ladies Fashion to the high street are seeking a confident **Office Administrator** to join the team. You will have thorough administrative and office assistant experience and be an organised individual with a hands on approach. **The Role**: - Working alongside the MD and Senior Staff members. - General...


  • Leicester, United Kingdom Precision People Full time

    **Office Administrator** **Based: Meridian Business Park, Leicester, LE19** **£23-28k** **Join Our Dynamic Recruitment Team as an Office Administrator!** Are you a detail-oriented professional with a knack for numbers? We are seeking a talented **Office Administrator** to join our vibrant team and provide essential support to our recruitment...


  • Leicester, United Kingdom Acorn Commercial Interiors Ltd Full time

    Office Administrator If you are a logical thinker, with great organisational skills and a hands on approach this could be the role for you. Working within our friendly team, you will be provided with all the training you need to fulfil the role. The role primarily includes managing all aspects of the company account's function, using SAGE50 or equivalent...

  • Office Administrator

    2 weeks ago


    Leicester, United Kingdom More Rec Full time

    More Recruitment are currently recruiting for an **Office Administrator **for one of our clients in **Glenfield, Leicester** **Monday to Friday** **£10.98ph** **Temp to perm** after **12** weeks **Duties include but not limited to**: - General Admin, queries that arise - Working within a team - Processing orders into inhouse system Office...

  • Office Administrator

    4 weeks ago


    Leicester, United Kingdom Roundsys Ltd Full time

    **We are looking for a highly organised Office Administrator, who wants to join a vibrant, fun, and energetic team.** **About the company**: RoundSys is a leader in care software. We are recognised as an innovation leader and our solutions help provide quality care for our customers across the country. We provide a simple-to-use app for carers and managers...

  • Office Administrator

    2 weeks ago


    Leicester, United Kingdom Extravaganza Full time

    We are looking for a dynamic office administrator to join our team. This new position will involve working alongside our sales team to assist with office administration. It is a 100% office based job. **The Role** - Managing incoming enquiries. - Developing and maintaining strong customer relationships. - Processing, checking and monitoring the progress...


  • Leicester, United Kingdom Ministry of Justice Full time

    **Administrative Officer - Leicester - 72548** **£21,775** **Leicester**: **Background** Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within His Majesty’s Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative...

  • Office Administrator

    4 weeks ago


    Leicester, United Kingdom Kirkland Associates Ltd Full time

    My client are seeking an Office Administrator to join their customer service team on a full-time, permanent basis. Duties will include: - Support the Sales Team to maintain & improve our ordering process - Extensive use of the inhouse system and Scanner - Daily communication with the General Administrator and warehouse to keep then updated of orders that...

  • Office Administrator

    3 weeks ago


    Leicester, United Kingdom Sait Abrasives Full time

    Are you looking for an opportunity to work as part of an open and friendly team of people who pride themselves in delivering excellent service within a global company? If so, this job could be for you! SAIT Abrasives (UK) Ltd (manufacturers of products used to grind, cut and finish materials) is seeking an Office Administrator who will join their close-knit...

  • Office Administrator

    2 weeks ago


    Leicester, Leicester, United Kingdom Tagged Resources Full time

    Our client is an established supplier of ladies Fashion to the high street are seeking a confident Office Administrator to join the team. You will have thorough administrative and office assistant experience and be an organised individual with a hands on approach.The Role: Working alongside the MD and Senior Staff members. General housekeeping/Supermarket...


  • Leicester, United Kingdom People First Recruitment Solutions Limited Full time

    This is a fantastic opportunity for an experienced Administration Officer to join our well-established client on a 12-month Fixed Term Contract, hybrid working, office located in LE19, South Leicestershire. Part of a fast-paced Operations team, you will be responsible for administering and coordinating assessment papers, ensuring papers are formatted and...


  • Leicester, United Kingdom Ministry of Justice Full time

    Salary 1 - £22,940 Number of jobs available 1 - 2 Detail of reserve list 1 - 12 Months Region 1 - East Midlands City/Town 1 - Leicester Building/Site 1 - LEICESTER CROWN LEICESTER, LE1 6HG Grade 1 - AO Organisation Grade for MoJ 1 - AO Post Type 1 - Fixed Term Duration of appointment 1 - up to 18 Months Working Pattern 1 - Full Time, Part Time,...


  • Leicester, United Kingdom GEMS Ltd Full time

    '''Responsibilities''': - Perform various administrative tasks to support the smooth operation of the office - Manage and maintain office supplies and equipment inventory - Schedule and coordinate meetings, appointments, and travel arrangements - Ensuring invoices are paid on time and allocating them to the correct account - Conduct data entry and maintain...


  • Leicester, United Kingdom Bellrock Property and Facilities Management Full time

    **Office Administrator** At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are...