Senior Quality Assurance Specialist

4 weeks ago


Leicester, Leicester, United Kingdom Hastings Direct Full time

At Hastings Direct, we're seeking a Senior Quality Assurance Specialist to drive our Quality and Control Programme. As a key member of our team, you'll be responsible for providing expertise and steer on regulatory requirements across motor claims, home claims, and anti-fraud areas.

Key responsibilities include determining and executing a target state 1st line risk, control, compliance, governance, and assurance model. You'll work closely with business owners to establish best practices, embed the right accountabilities, and create high-quality standards and outcomes for customers and the business.

We offer an attractive salary, car allowance, and flexible working arrangements. Our competitive bonus scheme is based on individual performance and company goals. We also provide private medical insurance, life assurance cover, pension contribution match up to 10%, and access to financial wellbeing support.

This role requires strong proven expertise in regulatory environments, particularly in insurance/financial services. Recent experience leading quality teams and implementing/managing quality frameworks is essential. The estimated annual salary for this position is £60,000 - £80,000, depending on experience.



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