Retail Sales Associate

4 weeks ago

Kingston upon Thames, Greater London, United Kingdom Outdoor and Cycle Concepts Full time

Are you ready to embark on a new journey? Join a leading name in the outdoor retail sector as a Retail Sales Associate – Customer Advisor.

This position requires a commitment of 12 hours per week on a flexible schedule.

As part of the Outdoor and Cycle Concepts family, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to cater to outdoor enthusiasts by delivering exceptional customer service and a diverse range of products from top-tier brands, all while advocating for sustainability.

What will your contribution be?

In your role within our retail team, you will collaborate with passionate individuals and engage with our expanding customer community. Your daily responsibilities will include:

Crafting a premium and welcoming shopping atmosphere by connecting with customers to understand their unique preferences and requirements. Embodying the company values, taking pride in your store, and working together to ensure an outstanding customer experience. Engaging in training sessions offered by our internal development team and external partners to enhance your product knowledge and build upon your existing skills. Upholding a superior shopping and working environment by following store and stockroom standards. Recognizing opportunities for additional sales.

You will thrive in this role if you possess:

A genuine enthusiasm for delivering excellent customer service. Strong communication abilities. Exceptional organizational skills with the capacity to manage multiple tasks. A desire to learn about outdoor activities and products.

What benefits can you expect?

We believe that our colleagues are our greatest asset, which is why we offer a comprehensive rewards package that goes beyond just a salary. As a member of the O&CC team, you will enjoy:

A competitive hourly wage of £11.92 (£9.66 for those under 21). An annual bonus potential of up to £750 (proportional to hours worked). Discounts ranging from 40-60% on our product range. Up to 33 days of holiday (proportional to hours worked) with the option to purchase additional leave. A company pension scheme. Access to Perkbox, which provides savings on various services and products throughout the year, catering to diverse lifestyles.

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