Retail Sales Associate

2 months ago

Kingston upon Thames, Greater London, United Kingdom Outdoor and Cycle Concepts Full time

Are you ready to embark on a new journey? Join a thriving company that offers excellent opportunities as a Retail Sales Associate – Customer Advisor.

This position requires a commitment of 12 hours per week on a rotating schedule.

As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to cater to outdoor enthusiasts by delivering exceptional customer service and a diverse range of products from leading brands, all while advocating for sustainability.

How will you contribute?

In your role within our retail team, you will collaborate with passionate individuals and our expanding customer base. Your daily responsibilities will include:

Crafting a premium and inclusive shopping experience by engaging with customers to understand their unique needs and preferences. Embodying the company values, taking pride in your store, and working together to deliver an outstanding customer experience. Engaging in training opportunities provided by our in-house development team and external brands to enhance your product knowledge and build on your existing skills. Upholding an excellent shopping and working environment by adhering to store and stockroom standards. Recognizing opportunities for additional sales.

You will thrive in this role if you possess:

A genuine passion for delivering exceptional customer service. Strong communication abilities. Excellent organizational skills with the capacity to manage multiple tasks. A desire to learn about outdoor activities and products.

What can you expect in return?

We believe that our colleagues are the backbone of our company, which is why we offer a comprehensive reward package that goes beyond just a base salary. As a member of the O&CC team, you will enjoy:

A competitive hourly wage of £11.92 (£9.66 for those under 21). An annual bonus of up to £750 (proportional to hours worked). A discount of 40-60% on our extensive range of products. Up to 33 days of holiday (proportional to hours worked) with the option to purchase additional leave. A company pension scheme. Access to Perkbox, which allows you to save money throughout the year on various services and products.

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