Customer Service Representative

3 weeks ago


Carlisle, Cumbria, United Kingdom LIDL Full time

Lidl Customer Assistant



We're on the lookout for talented individuals who can join our team as Lidl Customer Assistants. As a Lidl Customer Assistant, you'll play a key role in ensuring our stores run smoothly and efficiently. You'll be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working closely with your colleagues to achieve our goals.



Key Responsibilities:


  • Customer Service: Assist customers with their queries, provide product information, and resolve any issues that may arise.
  • Store Maintenance: Ensure the store is clean, tidy, and organized, maintaining a high standard of presentation.
  • Teamwork: Collaborate with colleagues to achieve sales targets, maintain stock levels, and achieve operational excellence.
  • Bakery Support: Assist with bakery duties, including baking fresh goods and maintaining a clean and hygienic environment.
  • Merchandising: Expertly merchandise and maintain our middle aisles of Non-Food products, ensuring products are displayed attractively and at eye-level.


Requirements:


  • Experience: Previous experience working in a fast-paced environment, preferably in retail or customer service.
  • Skillset: Excellent customer service skills, flexibility to start a shift early or finish late, a positive approach to changing priorities, and a drive to work hard and make your store a success.
  • Personality: A smile on your face and a friendly manner to inspire your team and help our customers.


What We Offer:


  • Competitive Pay: A competitive hourly pay rate based on equal opportunity and pay structures.
  • Benefits: A generous benefits package designed to support your well-being and life outside of Lidl, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Opportunities: Opportunities to develop your skills and advance your career within the company.


We're an equal opportunities employer and welcome applications from all backgrounds. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.



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