Customer Service Representative
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Consultant. As a key member of our Stores Network, you will be responsible for delivering exceptional customer service and providing guidance on our digital services.
Key Responsibilities:
- Welcoming customers to the store and providing a warm and welcoming experience
- Helping customers use digital services and educating them on the benefits of digital banking
- Resolving customer queries and providing solutions to their banking needs
- Working with colleagues across the Stores and Digital Experience Centre to provide expert advice and support
- Representing Virgin Money and promoting our brand values
Requirements:
- Experience in a customer-facing role or a passion for delivering excellent customer service
- Strong communication and interpersonal skills
- Ability to work flexibly and adapt to changing business demands
- Enthusiasm for working with technology and staying up-to-date with industry trends
Benefits:
- Generous holiday entitlement and flexible benefits package
- Opportunities for career development and growth
- Collaborative and supportive team environment
We are committed to creating a positive and inclusive work environment that values diversity and promotes equality. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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