Customer Service Representative

3 weeks ago


Carlisle, Cumbria, United Kingdom Moto Full time

Pret a Manger - Team Member - Motorway Services

About the Role

We are seeking enthusiastic individuals to join our team as Customer Service Representatives at our motorway services location. As a key member of our team, you will be responsible for delivering exceptional customer service, preparing and serving food and refreshments, and maintaining high standards of product quality and store cleanliness.

Key Responsibilities

  • Maintaining stock levels and replenishing displays and fridges
  • Preparing hot food and refreshments
  • Serving customers in a timely manner
  • Providing exceptional customer service
  • Handling customer enquiries
  • Operating tills and processing orders
  • Maintaining standards around product quality and store cleanliness

What We Offer

  • Up to 440 annual bonus scheme
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities including funded qualifications
  • Weekly Pay

What You Will Be Doing

As a Customer Service Representative, you will be working in a fast-paced environment, serving customers and preparing food and refreshments. You will be responsible for maintaining high standards of product quality and store cleanliness, and providing exceptional customer service at all times.

Requirements

  • No prior experience necessary, we will teach you everything you need to know
  • Ability to work flexible hours, including early mornings and weekends
  • Excellent communication and customer service skills

Why Join Us?

At Moto, we are passionate about delivering exceptional customer service and providing a welcoming environment for our customers. We offer a range of benefits, including a bonus scheme, colleague discount, and enhanced benefits. We are committed to developing our team members and providing opportunities for career progression.

Apply Today



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