Customer Service Representative

2 days ago


Carlisle, Cumbria, United Kingdom Haven Full time

**About the Role:**

We are seeking a highly motivated and dedicated Customer Service Representative to join our Food & Beverage Team at Haven. This role involves providing exceptional customer experiences, preparing and serving high-quality food, and maintaining a clean and safe environment.

**Key Responsibilities:**

  • Deliver outstanding customer service through effective communication and problem-solving
  • Prepare and serve food in accordance with company standards, ensuring quality and presentation
  • Work collaboratively with colleagues to achieve business objectives and enhance the overall guest experience

**Requirements and Qualifications:**

Candidates should possess excellent communication skills, be able to work well under pressure, and have a strong commitment to customer satisfaction. No prior experience is necessary, as comprehensive training will be provided.

**Benefits Package:**

  • Competitive hourly rate: £18-21 per hour (dependent on experience)
  • Fantastic health, mind, and money support programme
  • Opportunities for career advancement and professional development
  • Free use of leisure facilities, including swimming pool
  • Up to 50% discount off food on park and 20% discount in our shops

**Our Company Culture:**

Haven is a people-centric organization that values individuality, creativity, and teamwork. We prioritize the well-being and growth of our team members, fostering a culture of openness and transparency that allows individuals to thrive in their roles.



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