Patient Services Coordinator

4 weeks ago


Sheffield, Sheffield, United Kingdom Devonshire Green Medical Centre Full time

Job Summary

Devonshire Green Medical Centre is seeking a highly skilled Patient Services Advisor/Administrator to join our team. This is an exciting opportunity to work in a dynamic and supportive environment, providing exceptional patient care and administrative support.

Main Responsibilities

  • Prepare reception, waiting areas, and consulting rooms for each surgery session.
  • Receive and route patients on arrival in a courteous and efficient manner.
  • Direct patients through care navigation to the most appropriate person/service to help them.
  • Answer the telephone promptly and courteously, dealing with general enquiries, explaining surgery procedures, making appointments, and receiving prescription requests.
  • Support clinical staff as required, including occasionally acting as a chaperone in consultations.

About Us

Our medical practice operates from two medical centres in central Sheffield, serving a diverse patient population. We are committed to providing high-quality care to our patients and have a particular focus on supporting disadvantaged and vulnerable groups within the community.

Person Specification

  • GCSE grade A to C in English and Maths or the equivalent qualification.
  • Experience of working in a GP Practice and using SystmOne or Emis Web is desirable.


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