Patient Service Coordinator
1 month ago
Optical Express is a leading provider of eye care services, dedicated to delivering exceptional patient care and outstanding clinical outcomes.
Job SummaryWe are seeking an experienced Patient Service Coordinator to join our team. As a Patient Service Coordinator, you will play a key role in ensuring that patients receive a 5-star service experience. You will be responsible for building strong relationships with patients, performing diagnostic eye scans, and maintaining accurate patient records.
Responsibilities- Build a rapport with patients to ensure a comfortable and relaxed environment.
- Perform diagnostic eye scans and confidently relay patient information to the optometrist.
- Maintain accurate and up-to-date patient records.
- Schedule consultations and surgeries with optometrists and surgeons.
- Excellent written and verbal communication skills.
- Strong negotiation skills to arrange affordable finance options.
- Self-motivated and able to work with minimal supervision.
- Possess strong organisational skills to manage multiple tasks.
- A competitive salary of £24,000 per annum, plus bonus and benefits.
- Ongoing training and development opportunities.
- State-of-the-art working environments.
- Free eye tests, discounted prescription eyewear, and sunglasses.
- A generous friends and family discount scheme.
- A pension scheme.
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