Customer Service Representative
2 days ago
The role of Customer Service Advisor is to provide exceptional customer service to high-end fashion and logistics customers. This involves being the primary point of contact for dedicated customers on the phone and by email, administering bookings, stock and queries, and raising delivery paperwork on our in-house system.
The ideal candidate will be a highly organised individual with excellent communication skills, able to work independently and as part of a team. They will be dealing with customers who require a high level of support and attention to detail, ensuring that their needs are met efficiently and effectively.
The company offers a competitive salary of £25,000 per annum, plus benefits including training, career progression opportunities, onsite parking, and a yearly performance bonus. The role is office-based, working Monday-Friday from 09:00-18:00.
Key Responsibilities:
- Providing exceptional customer service to high-end fashion and logistics customers
- Administering bookings, stock and queries
- Raising delivery paperwork on our in-house system
- Greeting customers, visitors and drivers upon arrival at site
Benefits:
- Competitive salary of £25,000 per annum
- Training and development opportunities
- Career progression within the company
- Onsite parking
- Yearly performance bonus
This is an exciting opportunity for a motivated and customer-focused individual to join a growing company and progress their career.
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