Senior E-commerce Manager

4 days ago

tyne and wear, United Kingdom MacGregor Black Full time

Job Description

Senior E-commerce Manager

About the Role

We are seeking a highly skilled and experienced Senior E-commerce Manager to join our team at MacGregor Black. As a key member of our digital commerce team, you will be responsible for driving the digital presence of our business, optimizing e-commerce platforms, and ensuring seamless customer experiences.

Key Responsibilities

  • Lead E-commerce Operations
    • Oversee the operation and optimization of our e-commerce website to ensure a seamless user experience.
    • Monitor website performance and implement strategies to enhance functionality and user engagement.
  • Drive Digital Marketing Efforts
    • Develop and execute innovative digital marketing strategies to attract and retain customers.
    • Utilize expertise in digital marketing to improve traffic acquisition, conversion, and sales.
  • Manage Online Activities
    • Oversee all online activities related to traffic acquisition, sales, and conversion.
    • Monitor and analyze market trends and competitor activities to enhance website performance.
  • Content Creation and Management
    • Develop a content calendar and oversee website content updates, including product uploads and landing pages.
    • Ensure high-quality content that drives engagement and conversions.
  • Performance Analysis and Reporting
    • Regularly report on website and sales performance.
    • Utilize data analytics tools to track key performance indicators.
  • Online Marketplace Management
    • Manage and optimize our presence on online marketplaces to maximize reach and profitability.
  • Social Media Strategy
    • Develop and execute a comprehensive social media strategy to boost brand awareness and engagement.
  • Omni-channel Integration
    • Integrate online and offline sales strategies to optimize the omni-channel model.

Requirements

  • 3-5 years' experience in online retail, with a proven track record of driving online performance through clear strategy and execution.
  • Experience in digital marketing and e-commerce, managing social media platforms and strategies.
  • Strong data analysis skills, specifically related to web traffic and conversion.
  • Entrepreneurial, creative, and commercial mindset.
  • Expertise in website optimization and SEO.
  • Experience managing online marketplaces.
  • Excellent written and verbal communication skills for content creation and community engagement.

What We Offer

Competitive salary and performance-based bonus.

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