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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at Churchill Square Shopping Centre in Brighton. As a key member of our Centre Management Team, you will be responsible for delivering exceptional customer service to our visitors, ensuring a positive experience for all.
Key Responsibilities- Provide high-quality customer service to visitors, responding to queries and resolving issues in a professional and courteous manner.
- Work closely with Centre Management to maintain a clean and safe environment, adhering to company policies and procedures.
- Develop and maintain relationships with Centre retailers, providing support and assistance as needed.
- Contribute to the development of Centre events and activities, promoting a positive and engaging experience for visitors.
- Collaborate with colleagues to achieve Centre goals and objectives, demonstrating a commitment to teamwork and customer satisfaction.
- Strong customer service skills, with the ability to work in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to build relationships with Centre retailers and visitors.
- Ability to work independently and as part of a team, demonstrating a flexible and adaptable approach.
- Basic computer skills, with the ability to use Centre systems and software.
- Commitment to maintaining a clean and safe environment, adhering to company policies and procedures.
ABM is a leading provider of integrated facility services, delivering custom solutions to properties across various industries. We are committed to employment practices that promote diversity and inclusion in employment.
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