Customer Experience Manager

2 days ago


Newbridge, Caerphilly County Borough, United Kingdom RIVER ISLAND Full time

We are looking for a Customer Experience Manager to join our River Island team. This role offers a salary of £42,000 - £52,000 per annum and provides an excellent opportunity to develop your skills and expertise in customer experience management.

Key Responsibilities
  1. Consistently deliver great service and role model this throughout the store team.
  2. Support the Service & People Manager to empower the team within store to deliver for the customer.
  3. Analyse customer feedback and sales data to drive improvements to the store.

This role requires strong emotional intelligence, as you will be managing a diverse team. You will also be required to work on weekends, public holidays, and during key seasonal periods.

What We Offer
  • A generous bonus scheme and private pension plan.
  • Progression focus throughout Retail & Head Office.
  • 28 days paid holiday, inclusive of Bank Holidays.


  • Newbridge, Caerphilly County Borough, United Kingdom Recruitment Solutions Workforce Ltd Full time

    Main Purpose of the RoleThe Customer Account Manager will be responsible for gathering client requirements, developing an implementation schedule, and producing quarterly/monthly sales forecasts. This role requires excellent communication and problem-solving skills to manage delivery and service to the customer.The successful candidate will monitor and...


  • Newbridge, Caerphilly County Borough, United Kingdom Pandora AS Full time

    We're looking for an experienced Retail Experience Coordinator to join our team in Newbridge, Ireland. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and driving sales.Job Description:Personalise connections with customers and exceed sales targets through effective techniques.Manage front-of-house...


  • Newbridge, Caerphilly County Borough, United Kingdom Recruitment Solutions Workforce Ltd Full time

    Job Title: Customer Account Relationship ManagerAt Recruitment Solutions Workforce Ltd, we are seeking an experienced Customer Account Relationship Manager to join our team. This is a fantastic opportunity for a talented professional to develop and maintain strong relationships with our clients, driving business growth and success.About the Role:The...


  • Newbridge, Caerphilly County Borough, United Kingdom Pandora AS Full time

    Pandora A/S is seeking a results-driven sales assistant to join their dynamic team.The ideal candidate will have exceptional customer service skills, be able to influence sales and share product knowledge effectively. They must also be able to craft unforgettable customer experiences and exceed sales targets by driving sales growth, maintaining high shop...

  • Duty Manager Lead

    2 days ago


    Newbridge, Caerphilly County Borough, United Kingdom SuperValu Full time

    Job Summary:Duties of a Duty Manager in SuperValu involve ensuring efficient store operations, providing excellent customer service, and maintaining a clean environment. This role requires effective management of people and operations to achieve key store targets.About the Role:We are seeking an experienced Duty Manager to lead our team at SuperValu. The...


  • Newbridge, Caerphilly County Borough, United Kingdom Recruitment Solutions Workforce Ltd Full time

    Main Purpose of the RoleAs a Senior Business Development Manager at Recruitment Solutions Workforce Ltd, you will be responsible for gathering client requirements, developing an implementation schedule, and producing quarterly/monthly sales forecasts. Your key objective is to manage delivery and service to the customer effectively.In this role, you will...


  • Newbridge, Caerphilly County Borough, United Kingdom Greene King Full time

    As a Team Leader, you will be responsible for providing exceptional customer service and ensuring that every pint is poured to perfection. You will deputise for the management team, resolve any issues that arise in their absence, and help organise and coordinate the team during a busy shift.Company OverviewChef & Brewer is a collection of unique...

  • Shift Lead Manager

    3 weeks ago


    Newbridge, Caerphilly County Borough, United Kingdom Greene King Full time

    Chef & Brewer is a leading hospitality company with a reputation for excellence. We are currently seeking a skilled and experienced Team Leader to join our team.Role SummaryThis is an exciting opportunity to take on a leadership role and contribute to the success of our business. As a Team Leader, you will be responsible for leading a team of staff, ensuring...

  • Senior Chef Manager

    5 days ago


    Newbridge, Caerphilly County Borough, United Kingdom Job Heron Full time

    We are seeking a talented and motivated Senior Chef Manager to join our team at Job Heron, a 1AA rosette pub with rooms.The successful candidate will be responsible for managing the day-to-day kitchen operations, ensuring that all food is prepared to the highest standard and presented with flair.About the Role:To manage and maintain the overall kitchen...


  • Newbridge, Caerphilly County Borough, United Kingdom Klarent Hospitality Limited Full time

    Job Overview:Klarent Hospitality Limited is a leading hospitality group operating branded hotels across the UK and Ireland.We are looking for an experienced Food and Beverage Operations Manager to join our team and contribute to the success of our business.The ideal candidate will have a strong background in restaurant management, with a proven track record...


  • Newbridge, Caerphilly County Borough, United Kingdom Klarent Hospitality Limited Full time

    About the Role:We are seeking a highly motivated and organized Restaurant Management Professional to join our team as an Assistant Food and Beverage Manager.In this role, you will support the Food and Beverage Manager in managing the day-to-day operations of the Food and Beverage department, ensuring that all aspects of the business are running smoothly and...


  • Newbridge, Caerphilly County Borough, United Kingdom Klarent Hospitality Limited Full time

    Job Title: Reservations and Conference Operations ManagerAbout Us: Klarent Hospitality Limited is a leading hospitality group operating branded hotels in key locations across the UK and Ireland. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.Salary: £40,000 - £60,000 per annum,...


  • Newbridge, Caerphilly County Borough, United Kingdom Klarent Hospitality Limited Full time

    Job Description:Klarent Hospitality Limited is recruiting for an Executive Food and Beverage Manager to join our team in the UK and Ireland.We are seeking a highly skilled professional to support and assist the Food and Beverage Manager in managing the operations of all Food and Beverage outlets, delivering an exceptional Guest Experience.The successful...


  • Newbridge, Caerphilly County Borough, United Kingdom Job Heron Full time

    Job Heron is looking for a skilled Senior Kitchen Manager Lead to oversee the culinary operations of our award-winning pub in Ratho.The ideal candidate will have experience in managing kitchen staff and maintaining high-quality standards.The role involves developing menus that showcase local produce and ensuring exceptional customer service.Salary: £42,000...


  • Newbridge, Caerphilly County Borough, United Kingdom Recruitment Solutions Workforce Ltd Full time

    Job OverviewWe are looking for a highly organized Documentation Control Manager to join our team at Recruitment Solutions Workforce Ltd.The successful candidate will be responsible for ensuring the effective and accurate management of technical documentation, supporting the Technical Engineering department, and mentoring junior employees where applicable.Key...


  • Newbridge, Caerphilly County Borough, United Kingdom Manpower Careers Full time

    Job Title: Waste Management SpecialistIn this role, you will be responsible for the safe collection and transportation of waste streams throughout Scotland. The ideal candidate will have a professional attitude and a willingness to learn.The job involves operating skips and roll-on/roll-off vehicles, managing assigned routes in a customer-focused manner. You...


  • Newbridge, Caerphilly County Borough, United Kingdom Recruitment Solutions Workforce Ltd Full time

    About the RoleWe are looking for a highly skilled Manufacturing Software Engineer to join our production team at Recruitment Solutions Workforce Ltd. As a senior member of our team, you will be responsible for managing and coordinating machine programs and production documentation.Main Objectives:Ensure accurate interpretation and flow down of customer build...


  • Newbridge, Caerphilly County Borough, United Kingdom CV Library Full time

    **Job Summary**We are seeking a highly skilled Manufacturing Software Engineer to join our team in the UK. In this role, you will be responsible for coordinating machine programs and production documentation, ensuring seamless integration with customer build standards.Key Responsibilities:Main Responsibilities:Coordinate factory manufacturing software...


  • Newbridge, Caerphilly County Borough, United Kingdom RIVER ISLAND Full time

    River Island is a dynamic and exciting place to work, offering a unique opportunity to join our retail team as a Service & People Team Leader. In this role, you will be responsible for leading our team to deliver exceptional customer experiences and drive business growth.About the JobThis is a full-time position, working Monday to Friday with occasional...

  • Team Supervisor

    3 weeks ago


    Newbridge, Caerphilly County Borough, United Kingdom Greene King Full time

    We are seeking an experienced and motivated individual to join our team as a Team Leader. This is an exciting opportunity to take on a leadership role and contribute to the success of our business.Job SummaryThis role involves leading a team of staff, ensuring excellent customer service, and maintaining high standards of quality and safety. As a Team Leader,...