Customer Experience Manager
2 days ago
We are looking for a Customer Experience Manager to join our River Island team. This role offers a salary of £42,000 - £52,000 per annum and provides an excellent opportunity to develop your skills and expertise in customer experience management.
Key Responsibilities- Consistently deliver great service and role model this throughout the store team.
- Support the Service & People Manager to empower the team within store to deliver for the customer.
- Analyse customer feedback and sales data to drive improvements to the store.
This role requires strong emotional intelligence, as you will be managing a diverse team. You will also be required to work on weekends, public holidays, and during key seasonal periods.
What We Offer- A generous bonus scheme and private pension plan.
- Progression focus throughout Retail & Head Office.
- 28 days paid holiday, inclusive of Bank Holidays.
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