Shift Lead Manager

3 days ago


Newbridge, Caerphilly County Borough, United Kingdom Greene King Full time

Chef & Brewer is a leading hospitality company with a reputation for excellence. We are currently seeking a skilled and experienced Team Leader to join our team.

Role Summary

This is an exciting opportunity to take on a leadership role and contribute to the success of our business. As a Team Leader, you will be responsible for leading a team of staff, ensuring excellent customer service, and maintaining high standards of quality and safety.

Key Responsibilities

Your key responsibilities will include:

  • Leading a team of staff, providing guidance and support to ensure excellent customer service
  • Coordinating shifts, rostering staff, and managing leave requests
  • Maintaining a clean, safe, and healthy working environment
  • Ensuring compliance with company policies, procedures, and regulatory requirements
Requirements

To succeed in this role, you will need:

  • Previous experience in a similar leadership role or equivalent experience in a fast-paced customer-facing environment
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work flexibly, including evenings, weekends, and public holidays
  • A strong passion for delivering exceptional customer service and driving business results
Salary and Benefits

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits including:

  • A 33% discount on all of our brands for you and 15% for your loved ones
  • A free employee assistance program providing mental health, well-being, financial, and legal support
  • A 50% discount on Greene King Inns and hotels for you and 25% for your loved ones
  • A Wage Stream allowing you to access your wage before payday
  • Retail discounts at Superdrug and exclusive discounts with three mobile


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