Infrastructure Technical Support Expert

5 days ago


Glasgow, Glasgow City, United Kingdom Technology Services Group Limited Full time
Job Description
We are seeking an experienced ICT Infrastructure Engineer to join our Technology Services Group Limited team. The successful candidate will have a solid background in IT infrastructure, with expertise in server and network administration, virtualization, and desktop support. Your ability to troubleshoot complex technical issues, communicate effectively with customers, and work collaboratively with our team will be essential in delivering exceptional service and support.

Key Responsibilities
The ICT Infrastructure Engineer will be responsible for:
- Resolving complex infrastructure issues and troubleshooting technical problems
- Providing end-user desktop support and collaborating with colleagues to resolve customer queries
- Developing and implementing solutions to meet customer needs
- Maintaining accurate records and documentation of technical issues and resolutions
- Collaborating with our team to identify areas for improvement and implement best practices

Salary and Benefits
The salary range for this position is £55,000 - £65,000 per annum, with a comprehensive benefits package including health insurance, pension scheme, and annual leave entitlement. We are committed to employee development and well-being, offering regular training opportunities and our Employee Assistance Programme.

About Us
TSG Limited is a leading provider of IT services, dedicated to delivering exceptional service and support to our customers. We value innovation, collaboration, and employee growth, and we are excited to welcome a skilled and motivated ICT Infrastructure Engineer to our team.

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