Infrastructure Technical Support Manager

6 days ago


Glasgow, Glasgow City, United Kingdom FPSG Connect Full time
About the Role

This Infrastructure Technical Support Manager position requires an individual with extensive experience in server and system management. The successful candidate will be responsible for providing advanced technical expertise and ensuring high levels of service availability.

Key responsibilities include troubleshooting, monitoring, and enhancing solutions, with a focus on customer experience. Strong team working mentality is crucial, as all members work together to maintain Service Level Agreements and deliver against customer KPIs.

The role offers a competitive salary, estimated at £55,000 - £65,000 per annum, along with excellent rewards packages and a shift allowance.

Essential Job Functions
  1. Providing technical support in infrastructure services, responding to issues and assisting in tasks.
  2. Contributing to the implementation of infrastructure projects and assignments.
  3. Monitoring & troubleshooting infrastructure systems, ensuring reliability and performance.


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