Technical Support Expert

18 hours ago


Glasgow, Glasgow City, United Kingdom ZipRecruiter Full time
Job Summary

We are seeking a Technical Support Expert to join our Managed Services team. The successful candidate will provide technical customer support and conduct system testing for our Active Network Management technology.

About the Role
  • The ideal candidate will have a degree in electrical engineering, industrial control, computer science or a similar field.
  • You should be enthusiastic about working with new technologies.
  • A willingness to learn about our technology components is essential.
Key Responsibilities
  1. Proactively monitor the infrastructure, taking corrective action as necessary.
  2. Support and deliver operational Active Network Management Systems.
  3. Generate monthly operational reports for our customers.
Salary and Benefits
  • Competitive salary (£50,000 - £70,000)
  • 33 days holiday (inclusive of 3 public days)
  • 5% matched Employer pension scheme
  • Up to 5% company performance bonus per annum
  • Private Medical Insurance through Vitality
  • Life Cover (3x)
  • Cycle scheme


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