Front of House Team Leader

4 weeks ago


Northallerton, North Yorkshire, United Kingdom Yorkshire Full time

About the Role:

We are seeking a highly motivated and experienced Front of House Supervisor to join our team at The Northallerton Inn. As a key member of our management team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our food and beverage service.

Key Responsibilities:

  • Assist the General Manager in the day-to-day running of the pub, including managing the front of house team and ensuring excellent customer service.
  • Support the General Manager in achieving company standards and targets.
  • Manage and motivate the front of house team to deliver exceptional customer service and achieve sales targets.
  • Liaise with the kitchen team, hotel management, and suppliers to ensure seamless service delivery.
  • Stocktake and order supplies as required.

Requirements:

  • Previous experience in a similar role, preferably in the hospitality industry.
  • Excellent communication and leadership skills.
  • Ability to work well under pressure and as part of a team.
  • Knowledge of food and beverage operations and customer service standards.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and supportive work environment.


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