Front of House Team Leader

4 weeks ago


Northallerton, North Yorkshire, United Kingdom Yorkshire Full time

About the Role:

We are seeking a highly motivated and experienced Hospitality Supervisor to join our team at The Northallerton Inn. As a key member of our management team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our food and beverage service.

Key Responsibilities:

  • Assist the General Manager in the daily running of the inn, including managing staff, maintaining high standards of customer service, and ensuring the efficient operation of the kitchen and bar.
  • Develop and implement effective strategies to drive sales growth and improve customer satisfaction.
  • Lead by example, demonstrating a strong work ethic and a commitment to delivering exceptional customer service.
  • Collaborate with the kitchen team to ensure seamless service delivery and maintain high standards of food quality.
  • Manage stock levels, maintain accurate records, and ensure compliance with company policies and procedures.

Requirements:

  • Proven experience in a similar role, with a strong background in food and hospitality.
  • Excellent communication and leadership skills, with the ability to motivate and develop a team.
  • Strong problem-solving skills, with the ability to think on your feet and make sound decisions.
  • Ability to work under pressure, maintaining a calm and professional demeanor in a fast-paced environment.
  • Knowledge of company policies and procedures, with a commitment to upholding our values and standards.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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