Front of House Team Leader
4 weeks ago
About the Role:
We are seeking a highly motivated and experienced Hospitality Supervisor to join our team at The Northallerton Inn. As a key member of our management team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our food and beverage service.
Key Responsibilities:
- Assist the General Manager in the daily running of the inn, including managing staff, maintaining high standards of customer service, and ensuring the efficient operation of the kitchen and bar.
- Develop and implement effective strategies to drive sales growth and improve customer satisfaction.
- Lead by example, demonstrating a strong work ethic and a commitment to delivering exceptional customer service.
- Collaborate with the kitchen team to ensure seamless service delivery and maintain high standards of food quality.
- Manage stock levels, maintain accurate records, and ensure compliance with company policies and procedures.
Requirements:
- Proven experience in a similar role, with a strong background in food and hospitality.
- Excellent communication and leadership skills, with the ability to motivate and develop a team.
- Strong problem-solving skills, with the ability to think on your feet and make sound decisions.
- Ability to work under pressure, maintaining a calm and professional demeanor in a fast-paced environment.
- Knowledge of company policies and procedures, with a commitment to upholding our values and standards.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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