Front of House Team Leader

1 week ago

Northallerton, North Yorkshire, United Kingdom Yorkshire Full time

About the Role:

The Northallerton Inn, part of The Inn Collection Group, is seeking a highly motivated and customer-focused FOH Supervisor to join their team. As a key member of the management team, you will be responsible for assisting in the daily duties and running of the unit, ensuring excellent service delivery and supporting the General Manager in delivering against company values.

Key Responsibilities:

  • Manage and motivate a team of staff to achieve Company Standards.
  • Liaise with Chefs, Hotel Management, and Suppliers.
  • Stocktake and order.
  • Support the General Manager and management team to deliver against company values.
  • Manage the team to support excellent service delivery.

Requirements:

  • Strong background in food and hospitality.
  • Highly motivated with a focus on customer service.
  • Ability to manage, motivate and develop a team of staff.

What We Offer:

  • Extra paid holiday in month of your birthday.
  • 50% off food in any of our Inns.
  • £1 bed and breakfast in any of our Inns during January, February or March.
  • 1/3 off room bookings all year round.
  • Friends & family pass - 15% off bed and breakfast rate.
  • £50 on the day bookings for bed and breakfast at any of our Inns.
  • Employee Assistance Programme – 24/7 confidential support.
  • Tronc.
  • Working for Best Pub Employer at the Publican Awards.
  • Paid breaks in our Inns.
  • Work for an Employer that gives back to their local community via our Give INN Back scheme.
  • Mental Health awareness within the workplace - Training provided for all managers.

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