IT Service Delivery Lead

2 weeks ago


London, Greater London, United Kingdom Department of Work & Pensions - Digital Full time
Overview

We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

Salary and Benefits

We offer competitive pay of up to £77,740 per annum, plus a civil service pension with employer contributions worth 28% and a broad benefits package built around your work-life balance.

Job Role

The ideal candidate will have experience of leading and facilitating the support of enterprise analytical, data platforms, and related IT products. You'll work closely with our expert engineering community and Product Owners to ensure cohesive maintenance and security of our services.

Requirements
  • Experience of leading high-performing teams in a modern digital IT support environment.
  • Experience of delivering to agreed service measures/KPIs or project delivery targets in a cost-effective and timely manner.
  • Experience in developing and continually improving service management policies, standards, and guidance used in service delivery.
What We Offer
  • Flexible working including flexible hours and flex-friendly policies.
  • Discounts and savings on shopping, fun days out, and more.
  • Interest-free loans to buy a bike or a season ticket.


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