Telecommunications Operations Coordinator

1 day ago


Great Sankey, Warrington, United Kingdom United Living Group Full time

United Living Group is a dynamic and ambitious company with a huge contract pipeline and growth plans. With a turnover projected to double to £1 billion in the next 5 years, we are expanding our team to support our operations nationwide.

About the Role

We are seeking an experienced Telecommunications Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for administration duties, closing due to expire NOI's with Openreach, and assisting in the day-to-day maintenance of the NOI journey.

You will work closely with our PIA Manager, ULC project team, and subcontractors to ensure the successful completion of projects within set time frames. This includes coordinating tasks related to PIA and NOI's, gathering evidence, producing reports, and submitting daily and weekly whereabouts to clients and the Openreach portal.

Key Responsibilities
  • Coordinate all tasks related to PIA and NOI's, ensuring timely completion of Build Completion Packs and Whereabouts within set SLA's.
  • Closing NOI's where needed, gathering all evidence in a timely manner to adhere to SLA/KPI.
  • Gathering evidence for Network adjustments to be submitted to BTOR.
  • Producing reports on all tasks when required.
  • Assigning updates to ULC & partners where needed, considering potential impact on build schedules.
Requirements
  • Able to work independently and as part of a team, demonstrating strong organisational skills and attention to detail.
  • Excellent IT skills, including Microsoft Office and experience working with large data sets.
  • Familiarity with the Telecommunications industry and Openreach Portal is advantageous but not essential.
What We Offer

In addition to a competitive salary (£35,000 - £45,000 per annum), we offer a comprehensive benefits package, including a company pension, life insurance, private medical insurance, and wellness programmes.

This is a full-time permanent role, Monday to Friday, from our Widnes office. You will have opportunities to develop your skills and knowledge across various departments, gaining a deeper understanding of the company and industry.


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