Operations Coordinator

7 months ago


Great Yarmouth, United Kingdom Pentagon Freight Services Plc Full time

As Operations Co-Ordinator, you will be co-ordinating and processing of all import/export shipments, in line with client directives and PFS standard operating procedures as well as providing support to PFS Network and UK branches with their import/export requests/requirements.

The Operations coordinator is responsible and accountable for (but not limited to) the following:

- Managing export / import shipment on a 'cradle to grave' operational basis from quotation, execution and client invoicing.
- Responding to quote requests in a timely efficient manner for external and internal PFS clients.
- Booking of shipments with carriers
- Ensure data fully and accurately entered into all systems in accordance with company best practice
- Processing all shipping documentation
- Maintain a thorough understanding of HM Revenue & Customs regulations
- Adhere to destination specific documentation requirements
- Resolving day to day issues with Clients and Vendors

Requirements for the role:

- Minimum 2 years experience within a freight forwarding/transport role
- Experience in dealing with domestic/European road freight
- Experience with completing import/export customs entries
- Able to display a positive and outgoing attitude, while maintaining a high degree of commitment to improvements and change
- Excellent customer service skills
- Excellent Microsoft skills
- Good organisational skills and an ability to react to suit operational demands
- Able to use own initiative and also as part of a team

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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