Customer Experience Ambassador

3 weeks ago


Canterbury, Kent, United Kingdom Stonegate Group Full time

Location: Our vibrant venue on the Kings Mile

Customer Experience Ambassador

We're seeking a charismatic Customer Experience Ambassador to join our Front of House team. As a key representative of our brand, you'll be responsible for delivering exceptional service to every guest. With a passion for creating memorable experiences, you'll be the face of our venue, ensuring every visitor feels welcome and valued.

Your Key Responsibilities:

  • Prepare and serve our high-quality food and drink
  • Make recommendations to elevate guest experiences
  • Maintain a clean and safe environment for guests and colleagues

About Us:

At Stonegate Group, we pride ourselves on being a leading operator of pubs, bars, and late-night venues in the UK. Our diverse portfolio includes iconic brands like Slug & Lettuce, Be At One, and Popworld. We're committed to creating unique experiences for our guests and fostering a culture of excellence among our teams.

What's in it for you?

  • Access to our exclusive Reward Card via the MiXR App, offering 25% off food and drink
  • Stonegate Xtra Rewards online benefits portal for discounts across the High Street
  • VIP entry to our pubs and bars
  • Flexible working arrangements
  • David Lloyd Corporate Discount Rates
  • Vitality Healthcare
  • Discounted Dental Insurance
  • Early access to earned wages via Wagestream


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