Volvo Dealership Ambassador
3 weeks ago
Key Responsibilities:
The ideal candidate will be the face of our Volvo dealership, meeting and greeting customers, and operating a busy switchboard. This role requires excellent interpersonal skills, a friendly and outgoing personality, and the ability to provide friendly support and advice to customers.
Duties will include:
- Answering the telephone and directing calls within the dealership
- Meet and greeting customers to showcase available vehicles and directing to relevant personnel
- Assisting the sales and service teams at busy periods, qualifying and obtaining information to forward on
- Maintain the customer lounge area, ensuring guests are offered refreshments
Requirements:
We are looking for an experienced individual with excellent communication skills, previous knowledge of reception and switchboard routines, and keyboard and computer skills to include Microsoft Office and Outlook. Proven experience within a retail environment linked to customer service is desirable.
Training of switchboard and systems will be given in-house, together with product knowledge through manufacturer training programs.
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