Volvo Dealership Ambassador
4 weeks ago
Role Overview:
We are seeking an articulate and well-presented individual to be the face of our Volvo dealership in Canterbury. As a key member of our team, you will be responsible for meeting and greeting customers, operating a busy switchboard, and providing exceptional customer service.
Key Responsibilities:
- Answering the telephone and directing calls within the dealership
- Meet and greeting customers to the showroom and directing to relevant departments or personnel
- Assisting the sales and service teams at busy periods, qualifying and obtaining information to forward on
- Maintaining the customer lounge area, ensuring guests are offered refreshments
Requirements:
- Excellent interpersonal skills and an outgoing personality
- Good telephone manner with the ability to qualify and give friendly support and advice
- Previous knowledge of reception and switchboard routines
- Keyboard and computer skills to include Microsoft Office and Outlook
Training and Development:
Training of switchboard and systems will be given in-house, together with product knowledge through manufacturer training programs.
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