Volvo Cars Product Expert

4 weeks ago


Canterbury, Kent, United Kingdom Limpscomb Full time
Volvo Cars Product Specialist

**Job Summary**

We are seeking a skilled Product Specialist to join our team at Lipscomb Cars. As a Product Specialist, you will be responsible for delivering an exceptional customer experience by providing expert knowledge of Volvo Cars products and services.

**Key Responsibilities**

* Provide customers with detailed information about new and used Volvo Cars, accessories, and merchandise
* Plan and deliver product presentations to customers on new and used cars
* Support the planning, management, and delivery of test drives
* Offer additional product insight to sales and aftersales customers
* Manage retailer product display and accessory merchandising
* Plan, manage, and deliver customer handovers for new and used cars
* Capture high-quality photography and videography of new and used cars

**Requirements**

* Confident communication skills, both face-to-face and online
* Ability to work effectively in a team environment
* Passion for delivering a great customer experience
* Genuine interest in Volvo Cars and a desire to grow your skills and knowledge

**What We Offer**

* Competitive basic salary
* Customer satisfaction and accessory sales bonus
* Company car option after an initial induction period
* 20 days' holiday rising to 25 days long service
* Company contributory pension scheme
* Staff and family discount schemes

**About Us**

Lipscomb Cars is a progressive, highly successful family business with two Volvo dealerships located in Canterbury and Maidstone. We are committed to delivering the highest level of customer satisfaction and are looking for talented individuals to join our team.

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