Claims Handler Specialist

2 days ago


Sevenoaks, Kent, United Kingdom The Granite Group Full time

We are currently seeking a highly skilled Claims Handler to join our Fleet and Specialist product team. This individual will be responsible for proactively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire, and Third-party Personal Injury claims (Portal and Non Portal).

Key Responsibilities
  • Validate all claims for indemnity and fraud.
  • Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file.
  • Accurate quantum assessment of claims presented using the relevant tools available to assist.
  • Ensure indemnity spend is minimized by commercial decision making.
  • Accountability for own performance against set objectives.
  • Assist with coaching and mentoring of less experienced handlers.
About Us

The Granite Group is a specialist insurance provider with over 40 years of experience helping people secure motor insurance across all of the UK. We have a strong commitment to providing exceptional customer service and building long-lasting relationships with our clients.

Benefits
  • Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays).
  • Additional Buy & Sell Holidays.
  • Company Sick Pay Scheme.
  • Company Paid Maternity & Paternity Leave.
  • Generous Company Pension Scheme.
  • Perk Box Online & High Street vouchers and discounts.
  • Fresh fruit Deliveries twice a week.
  • £250 Refer a friend bonus.
  • Cycle to work scheme.
  • Free eye test vouchers and a contribution towards the frames.
  • A comprehensive Mental Health support with a wide network of mental health first aiders and free counselling sessions.
  • Free Hot Drinks.
  • Regular Employment Engagement including ongoing competitions with fantastic prizes.

Please note that all roles are subject to DBS and Financial checks. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa.



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