Risk Management Team Lead

2 weeks ago


Sevenoaks, Kent, United Kingdom Acorninsure Full time

Role Overview

We are seeking a skilled Risk Management Team Lead to join our team at Acorn Insurance. This is an exciting opportunity for someone who wants to drive change and improve processes within our Motor Claims department.

About the Role

As a Risk Management Team Lead, you will be responsible for leading a team of Mitigation Handlers and driving our culture of openness. You will hold responsibility for the development and people management aspects of your team. You will also oversee operational aspects, including performance management, quality auditing, absence, holidays, time management, SLA's, monthly one-to-ones, performance reviews, training and development, disciplinary procedure, and staff welfare.

Key Responsibilities

  1. Lead a team of credit hire handlers within our mitigation department.
  2. Performance management of staff, dealing with all aspects of people management.
  3. Undertake handler audits of a minimum of 5 file audits per handler per month, highlighting trends, training and development needs.
  4. Act as a key link between the mitigation department and the wider business to help ensure mitigation awareness across the business is maintained.
  5. Impart technical knowledge to the team by way of mentoring and coaching.
  6. Participate in the design, development and implementation of new claims management process improvements.
  7. Ensure the effective management of inbound call handling philosophies are adhered to.

Requirements

  • Experience of motor claims is essential.
  • Desirable experience in handler and/or managing credit hire claims.
  • Proven ability to positively influence team members through a culture of openness, trust, and respect.

What We Offer

We provide full training and continuous coaching in-house. You will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.



  • Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time

    Main ResponsibilitiesServing as a trusted advisor, supporting the Executive Team and Board on corporate governance, compliance, and risk management mattersDeveloping and overseeing risk management frameworks, processes, and proceduresLeading the delivery of an annual internal audit programme


  • Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time

    About the Job:We are seeking a Governance and Risk Lead to join our team at West Kent Housing Association. As a key member of our leadership team, you will be responsible for developing and implementing effective governance and risk management strategies that support our business objectives.The successful candidate will have a strong background in...


  • Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time

    Risk Management RoleWest Kent Housing Association is seeking a skilled Governance and Risk Manager to lead our risk management function. This role involves developing and implementing a comprehensive risk management framework, identifying potential risks, and providing recommendations for mitigation strategies.The ideal candidate will have a strong...


  • Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time

    Opportunity OverviewWe are a dynamic housing association focused on delivering excellent customer experiences and community outcomes.This interim role offers the chance to make a significant impact on our governance and risk management practices while supporting the continued growth and development of our team.Benefits include access to a generous pension...


  • Sevenoaks, Kent, United Kingdom THC Recruitment Full time

    Job Title: Head of Risk ManagementAbout the Role:We are seeking a highly experienced and skilled Head of Risk Management to join our team at THC Recruitment. As a key member of our organization, you will be responsible for identifying, assessing, and mitigating risks across the business.About You:You will have a strong background in risk management, with...


  • Sevenoaks, Kent, United Kingdom West Kent Housing Association Careers Full time

    Job Description:We are looking for a Director of Risk Management and Assurance to join our team. As a key member of our leadership team, you will be responsible for developing and implementing our risk management and assurance strategies.The ideal candidate will have significant experience in risk management and assurance, as well as a thorough understanding...

  • Maintenance Team Lead

    2 weeks ago


    Sevenoaks, Kent, United Kingdom Bombardier Transportation GmbH Full time

    Aircraft Maintenance Team ManagerBiggin Hill Service Center, UKWe are seeking an experienced Aircraft Maintenance Team Manager to join our team at Bombardier Services (UK). The successful candidate will have a wealth of experience in aircraft heavy/line maintenance, including supervisory or lead roles. This is an excellent opportunity to take on a...


  • Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time £75,075

    Job Opportunity: Head of Governance and RiskWe are excited to announce a unique opportunity for an experienced professional to lead our governance and risk function. As the Head of Governance and Risk, you will play a critical role in shaping our organizational culture and ensuring we maintain the highest standards of corporate governance.Company...


  • Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time

    Job Description:We are seeking a Director of Governance and Risk Management to join our team at West Kent Housing Association. As a key member of our leadership team, you will be responsible for developing and implementing effective governance and risk management strategies that support our business objectives.The successful candidate will have a strong...


  • Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time £75,075

    Job OverviewDirector of Risk and Compliance (£75,075 per annum, full-time)We are seeking an experienced Director of Risk and Compliance to join our team. As a key member of our leadership team, you will be responsible for identifying and mitigating risks to the organization, ensuring compliance with relevant laws and regulations, and developing and...


  • Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time £75,075

    About the JobWest Kent Housing Association is seeking a Head of Compliance and Risk Management to join our team. In this role, you will be responsible for ensuring that our governance and risk functions are aligned with our business objectives and compliant with regulatory requirements.Key ResponsibilitiesDevelop and implement risk management frameworks and...


  • Sevenoaks, Kent, United Kingdom Fisher Investments Full time

    About the RoleWe are seeking an experienced Digital Risk Management Specialist to join our team at Fisher Investments Europe. As a key member of our Information Security Identity Access & Management (IAM) team, you will play a critical role in managing digital risk by applying security through identity controls.In this role, you will be responsible for...

  • Chief Risk Officer

    4 days ago


    Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time £75,075

    Job SummaryWe are seeking a highly skilled Chief Risk Officer to lead our Governance and Risk function at West Kent Housing Association. As a key member of the senior leadership team, you will be responsible for developing and implementing effective risk management strategies that align with our business objectives.About the RoleThis is a full-time 12-14...


  • Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time

    Job Title: Chief Governance and Risk Officer">About the Role:We are seeking a seasoned professional to lead our governance and risk management function. As Chief Governance and Risk Officer, you will be responsible for ensuring the effective implementation of corporate governance principles and overseeing the development and maintenance of robust risk...

  • Chief Risk Officer

    6 days ago


    Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time £75,075

    Job Summary: Chief Risk OfficerWe are seeking a highly skilled and experienced professional to assume the role of Chief Risk Officer. As a key member of our leadership team, you will be responsible for developing and implementing a robust risk management framework, ensuring compliance with regulatory requirements, and identifying opportunities for growth and...


  • Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time £75,075

    Job Title: Head of Governance and RiskWe are seeking a seasoned professional to join our team as the Head of Governance and Risk. The successful candidate will be responsible for leading our risk management framework, ensuring compliance with regulatory requirements, and identifying opportunities for improvement.About UsWest Kent Housing Association is a...


  • Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time

    Bennett and Game Recruitment LTD is delighted to announce an opening for an Asbestos Risk Assessor to join our client's esteemed team. In this pivotal role, you will play a critical part in identifying and mitigating asbestos-related risks, ensuring a safe working environment for clients and their employees.The estimated salary for this position is £42,000...


  • Sevenoaks, Kent, United Kingdom Blue Motor Finance Ltd Full time

    Job Description:">">">At Blue Motor Finance Ltd, we take pride in our commitment to delivering exceptional customer experiences while maintaining the highest standards of compliance and risk management. As an AML/CTF Risk Management Specialist, you will play a vital role in supporting our Chief Compliance Officer in ensuring the effectiveness of our...

  • Identity Access

    3 days ago


    Sevenoaks, Kent, United Kingdom Fisher Investments Full time

    About the OpportunityFisher Investments Europe is offering a competitive salary of £60,000 - £80,000 per annum, depending on experience, for our Digital Risk Management Specialist role. In addition to a comprehensive benefits package, including 100% paid premiums for top-tier medical, dental, and health screening plans, you will have the opportunity to...


  • Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time £75,075

    Risk Management OpportunitiesAs a Governance and Risk Director, you will have the opportunity to shape and develop our risk management strategy, working closely with our executive team to identify, assess, and mitigate risks that could impact our business operations.About the RoleThis is a full-time 12-14 month maternity cover position, offering a...