Customer Service Representative

4 weeks ago


Nantwich, Cheshire East, United Kingdom Sainsbury's Full time

About the Role:

We are seeking a skilled and enthusiastic Customer Service Representative to join our team as an Online Assistant. In this role, you will be responsible for picking and delivering online customer orders to their doorsteps, ensuring a seamless and enjoyable experience for our customers.

Key Responsibilities:

  • Picking and packing online orders with precision and care
  • Working efficiently in a fast-paced environment to meet customer demands
  • Providing excellent customer service and resolving any issues that may arise
  • Collaborating with the online warehouse team to ensure smooth order processing

Requirements:

  • Ability to work effectively in a team environment
  • Excellent communication and customer service skills
  • Ability to lift and move shopping containers up to 15kg
  • Comfortable working with new technology and adapting to changing situations

What We Offer:

  • A competitive rate of pay
  • A range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement
  • Opportunities for career development and growth within the company

Working Hours:

This is a 16-hour contract over 4 days, with set days to be discussed if you're successful. You will need to be available to work between 4 am and 8 am, and be at least 18 years of age to apply.

Why Sainsbury's?

We are a fully inclusive retailer committed to making everyone who joins us the best they can be. We offer a supportive and dynamic work environment, with opportunities for growth and development. If you're passionate about delivering excellent customer service and working in a fast-paced environment, we'd love to hear from you.



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