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Senior IT Support Specialist
4 weeks ago
About the Role:
OCC Computer Personnel is seeking a highly skilled and motivated individual to join our team of 3rd line engineers. As a Senior Service Desk Engineer, you will be responsible for the delivery and operational support of customer solutions encompassing LAN, WAN, Network Security and other emerging technologies.
Key Responsibilities:
- Build and deliver solutions that meet and/or exceed customer expectations
- Deliver and present solutions to both existing and new customers
- Foster relationships with customers who view us as their go-to strategic partner
- Help and support members of the team as and when needed
About the Ideal Candidate:
We are looking for a friendly, well-organised individual with excellent telephone skills and a great rapport with customers. You will be part of a small experienced technical team and will be responsible for delivering and operational support of customer solutions.
Company Overview:
OCC Computer Personnel is an award-winning and ISO-certified Managed Services Provider, delivering specialist IT services to both Private and Public Sector Enterprises. We deploy and manage software-defined network, security and cloud infrastructure platforms, helping enterprises worldwide to transform legacy infrastructure into modern day services.
