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Customer Service Representative

1 month ago

Nantwich, Cheshire East, United Kingdom Sainsbury's Full time

About the Role:

We are seeking a skilled Customer Service Representative to join our team as an Online Assistant. As an Online Assistant, you will play a vital role in ensuring our customers receive their online orders on time and in good condition.

Key Responsibilities:

  • Picking and packing online customer orders with care and attention to detail
  • Working in our online warehouse, supporting with customer queries and processing orders through the tills
  • Collaborating with our online Drivers to load their vans and ensure timely delivery

Requirements:

  • Comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg
  • Ability to work in a fast-paced environment and meet deadlines
  • Excellent communication and customer service skills

What We Offer:

  • A competitive rate of pay and a range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement
  • Opportunities for career development and progression
  • A supportive and inclusive work environment

Working Hours:

This is a 16-hour contract over 4 days, with set days to be discussed if you're successful. You will need to be at least 18 years of age to apply for this role.