Service Desk Operations Specialist

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom SUMMER-BROWNING ASSOCIATES LIMITED Full time
Service Desk Analyst Job Description

We are seeking a skilled Service Desk Analyst to join our team at Summer-Browning Associates Limited.

Location: Milton Keynes

Essential Skills:

The ideal candidate will possess active SC clearance and a proven background in Service Desk operations, with the following skills/experience:

  • Experience in 1st Line Support within the Service Desk, Incident and Request Fulfilment processes, along with a good understanding of priority categorization.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with customers and stakeholders.

What We Offer:

As a Service Desk Analyst at Summer-Browning Associates Limited, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional customer service and support.

How to Apply:

Interested candidates should submit their application, including their resume and a cover letter, to [insert contact information].



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