Sales Account Manager

5 days ago


London, Greater London, United Kingdom KP Aviation Full time
About KP Aviation

KP Aviation is a leading international supplier and procurer of aftermarket aviation components and assets. We are seeking a highly skilled Sales Account Manager to join our team.

Job Summary

The Sales Account Manager will be responsible for establishing, managing, and developing strong relationships with customers to initiate and facilitate the sale of airframe and engine parts to airlines, Maintenance, Repair, and Overhaul (MRO) organizations, and other aviation-related companies.

Key Responsibilities
  • Customer Relationship Management
    • Establish and maintain long-lasting customer relationships to drive sales growth and customer satisfaction.
    • Act as a lead point of contact for customer account management matters.
  • Sales and Business Development
    • Make outbound sales calls to facilitate the sale of material.
    • Increase customer base through outbound contact of end-users based in company-specified platforms.
    • Develop profitable accounts that regularly meet the owned account requirements of the company.
  • Order Management and Fulfillment
    • Provide responses to requests for quotes and conduct daily follow-ups on existing quotes.
    • Manage the Open Order Report on a daily basis to communicate with internal and external parties.
    • Assist with order processing, expediting, and status updates.
  • Market Research and Analysis
    • Identify and assist with market research projects to better understand the business needs of customers, as well as market and industry trends.
    • Identify purchasing and consignment opportunities with existing customers, in addition to opportunities to sell aging inventory.
  • Inventory Management and Control
    • Manage/identify material for repair and communicate with repair team with repair vendor, approximate cost, and any engineering/modifications to the component/material.
    • Assist in maintaining minimum/maximum number of serviceable units in stock by making sure that units are sent to repair once current units are sold.
  • Customer Service and Support
    • Provide outstanding customer service and ensure customers remain highly satisfied.
    • Recognize and analyze customer purchasing patterns in order to better anticipate customer needs.
  • Business Development and Growth
    • Develop potential and new business opportunities with customers and end-users outside of the company's current customer list and grow the customer base.
    • Attend conferences that will aid in the development of business relations with new and existing customers.
    • Travel and conduct onsite visits with customers to improve relationships and expand on the company's core competencies.
  • Inventory Pricing and Management
    • Work with the Sales leadership and Product Line teams to ensure inventory is appropriately priced in regard to the current market.
  • Communication and Collaboration
    • Communicate with customers and representatives of internal departments.
    • Participate in the development of organizational and operational excellence by upholding company policies and procedures as well as demonstrating a level of professionalism and communication consistent with the expectations of the position.
  • Professional Development and Growth
    • Uphold a strong company image consistent with the company's core values.
    • Maintain a culture of professionalism and quality.
Requirements
  • Education and Experience
    • Secondary school completion or equivalent required; some university preferred.
    • Minimum of three years of related Sales Experience required.
    • Experience in the aviation industry required.
    • Experience working with commercial aircraft component sales required.
  • Skills and Abilities
    • Knowledge and Ability to facilitate sales involving a high degree of technical understanding.
    • Knowledge of company policies and procedures.
    • Knowledge of computer programs including Microsoft Office applications and general computer literacy.
    • Strong skill in verbal and written communication.
    • Strong skills in presenting information and effective communication.
    • Skill in general computer literacy.
    • Skill in problem solving and decision making/analysis.
    • Ability to set goals and determine intermediary steps to achieve results and determined objectives.
    • Ability to be polite, considerate, and an effective communicator in stressful situations.
    • Ability to be flexible, self-directed, thorough, motivated, and multitask in stressful and fast-paced environment.
    • Ability to prioritize rapidly, while utilizing problem solving skills when dealing with unforeseen circumstances.
    • Ability to multitask in a stressful and fast-paced environment.
    • Ability to maintain records, review documents for accuracy, organize documents, calendar, and track matters.
    • Ability to communicate effectively with customers, vendors, coworkers, management, and others.
    • Ability to develop and leverage relationships with customers, management, and co-workers in order to gain support and achieve results.
    • Ability to research and analyze information and make recommendations to effectively determine pricing, sale conditions, and resulting information.
    • Ability to understand company and industry regulated Certification and Traceability requirements.
    • Ability to demonstrate professionalism and a team-driven attitude.
What We Offer
  • Compensation and Benefits
    • Starting Salary Range based on experience and qualifications.
    • Very Attractive Bonus Plan based on individual and company performance.
    • Employer contribution to pension plan.
    • Paid Time Off and Paid Holidays.
Equal Opportunity Employer

KP Aviation is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability status, age, or other legally protected characteristic. Employment is based on qualifications, merit, and business need.



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