IT Support Specialist

4 weeks ago


Peterborough, Peterborough, United Kingdom Mencap Full time

Job Advert

We are seeking a skilled IT Support Specialist to join our team at Mencap. As a key member of our IT department, you will be responsible for providing exceptional customer service to both internal and external stakeholders.

Key responsibilities include:

  • Providing technical support and assistance to employees and customers
  • Resolving IT issues in a timely and efficient manner
  • Collaborating with the IT team to implement new processes and procedures
  • Observing current processes and procedures and implementing new ideas to improve the organization

We offer a range of benefits, including:

  • 24 days holiday (plus bank holidays) increasing with long service
  • Service related sick pay when 6 month probation is completed
  • Eligibility to join Mencap Pension Plan
  • Discounts and cashback from high street shops

We are an equitable, diverse and inclusive organization and welcome applications from disabled individuals and those from the Black and Asian communities.

For more information, please take a read through the attached job description.



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