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Device Support Specialist

2 months ago

Peterborough, Peterborough, United Kingdom VIQU Limited Full time

Overview

V IQU Limited, a partner to educational institutions, is seeking a highly skilled Device Support Specialist to join their technical team in Peterborough.

Key Responsibilities

  • Led the end-user computing (EUC) services, overseeing device management operations, including design, installation, upgrades, and maintenance.
  • Managed Azure Intune policies, drove software deployment and configuration, and coordinated the hardware build process across the organisation's device portfolio.
  • Ensured adherence to service standards, security protocols, and quality benchmarks.

Requirements

To be successful as a Device Support Specialist, you will require:

  • A minimum of 2+ years' experience working in a 3rd line Support capacity.
  • Advanced expertise with Microsoft Intune, including optimising tagging, policies, and configurations.
  • Proficiency in configuring Microsoft Endpoint Manager to support and manage devices effectively.
  • In-depth knowledge of Microsoft 365 services from a device and user management perspective.
  • Demonstrated expertise in software packaging, with the ability to streamline application deployments and updates.
  • Solid experience with Active Directory for managing user accounts, access, and policies across the organisation.
  • Understanding of security risks and practices related to end-user devices and applications.

Benefits

This role offers an exciting opportunity to work in a dynamic environment, with a competitive salary range of £40,000 - £45,000 per annum.