South West London Residential Concierge
3 weeks ago
About Cobalt Consulting (UK) Ltd:
We are a leading provider of security solutions to residential developments in south west London.
Job Description:
The Residential Concierge will be responsible for ensuring the security and well-being of residents, contractors, and colleagues, while providing exceptional customer service and safeguarding support.
Main Duties:
- Customer Service: Provide prompt and professional support to residents, addressing their queries, concerns, and requests in a timely and effective manner.
- Access Control: Manage access to the building, ensuring that only authorized individuals enter the premises.
- CCTV Monitoring: Regularly review CCTV footage to identify potential security risks and take proactive measures to prevent incidents.
- Patrols and Checks: Conduct regular patrols and health and safety checks throughout the building and grounds to ensure a secure and safe environment.
- Vulnerable Resident Support: Identify and provide additional support to vulnerable residents, working closely with colleagues to ensure their needs are met.
- Health and Safety: Promote and enforce health and safety regulations within the building, ensuring that all staff and contractors adhere to best practices.
Salary and Benefits:
A salary of £42,000 - £52,000 per annum, depending on experience, plus benefits including pension scheme and paid annual leave.
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