Customer Experience Manager
4 weeks ago
Frasers Group, a retail success story, is seeking a dynamic individual to join their team as a Retail Door Supervisor. Our rapid growth across the UK and Europe has set us apart from the rest, and we're committed to continuing our expansion.
We're looking for a commercially driven and passionate team player to work in our Flagship Flannels store in Leeds. As a key member of our team, you'll be responsible for creating a safe and secure shopping and working environment, minimizing stock loss, and providing excellent customer service.
Key responsibilities will include:
- Managing risk and being commercially astute
- Creating a welcoming and secure environment for customers and staff
- Providing a presence to protect and minimize stock loss
- Working closely with the team to identify and communicate risks
- Completing safety and security checks and reporting information
In return for your skills and passion, we offer a range of benefits, including:
- Monthly and quarterly bonuses
- Commission-led bonuses across a wide range of products
- Long Service awards
- Discounted gym membership and Ride to work scheme
- 20% discount across all Frasers Group brands
This is a full-time permanent role, working 45 hours per week over 5 days, including a mix of days, nights, and weekend work.
We're committed to developing our teams, with a range of development courses and national qualifications available.
As part of our Fearless1000 Incentive Scheme, we reward our top performers with exclusive benefits and recognition.
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Customer Experience Specialist
3 days ago
Leeds, Leeds, United Kingdom Qoria Full timeCareer Opportunity: Customer Experience Specialist">We are seeking an experienced Customer Experience Specialist to join our team at Qoria. As a Customer Experience Specialist, you will play a crucial role in ensuring that our customers achieve their desired outcomes by providing ongoing support and guidance.">About the Role:">">Develop strong relationships...
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Customer Experience Advocate
2 hours ago
Leeds, Leeds, United Kingdom LGBT Great Full timeWe are seeking a highly motivated professional to join our team as a Customer Experience Advocate in Leeds, UK. This challenging role offers the opportunity to work in a dynamic and customer-focused environment.The ideal candidate will be responsible for delivering exceptional customer experiences, working closely with Client Managers and other specialists...
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Customer Experience Strategist
3 weeks ago
Leeds, Leeds, United Kingdom ENGIE Full timeCustomer Journey Manager Opportunity at ENGIEAbout ENGIEENGIE, a global leader in low-carbon energy supply and services, is reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We are looking for a talented Customer Journey Manager to join our team in Leeds.About the RoleThe Customer Journey Manager...
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Customer Experience Coordinator
20 hours ago
Leeds, Leeds, United Kingdom Bubble CiTea Full timeJoin Our Team at BUBBLE CiTeaWe are a leading provider of high-quality bubble tea drinks, committed to excellence in customer service and employee development. About the RoleWe are seeking a Customer Experience Coordinator to join our retail team. As a key member, you will be responsible for ensuring product quality, managing store inventory, and...
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Customer Experience Director
3 days ago
Leeds, Leeds, United Kingdom Glassolutions Full timeJob DescriptionWe are seeking a Senior Customer Journey Manager to lead and inspire our team to deliver an exceptional service. As part of Saint-Gobain Glassolutions, you will leverage performance metrics to identify opportunities for improvement and implement impactful solutions.Key Responsibilities:Implement customer experience strategies aligned with...
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Customer Experience Specialist
4 weeks ago
Leeds, Leeds, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Leeds, UK.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate product and service information to customers.Resolve customer issues efficiently and escalate when necessary.Process customer orders and...
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Customer Experience Specialist
2 days ago
Leeds, Leeds, United Kingdom Jet2 Full timeRole OverviewA vibrant Marketing & Digital department at Jet2.com and Jet2holidays is seeking a skilled Customer Experience & Insights Executive to lead our efforts in understanding and enhancing customer journeys. The successful candidate will report to the Senior Customer Insights Manager and play an important role in delivering actionable insights to...
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Customer Experience Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Iwoca Full timeAbout the RoleWe're looking for a skilled Customer Success Advisor to join our team at Iwoca. As a key member of our Customer Success team, you'll play a critical role in delivering exceptional customer experiences and driving business growth.This is a hybrid role that offers the perfect blend of remote and office work. You'll have the flexibility to split...
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Customer Experience Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Bannatyne Full timeAbout the Role We are seeking a highly motivated and enthusiastic Member Xperience Manager to join our team at Bannatyne. As a key member of our club team, you will be responsible for delivering exceptional customer service and ensuring that our members have an outstanding experience.Key Responsibilities • Represent the Bannatyne brand ethos and provide a...
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Customer Experience Advisor
2 months ago
Leeds, Leeds, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Leeds, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Experience Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Bannatyne Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Experience Specialist to join our team at Bannatyne. As a key member of our club team, you will be responsible for delivering exceptional customer service and ensuring that our members have an outstanding experience.Key ResponsibilitiesRepresent the Bannatyne brand ethos and provide a...
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Customer Experience Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Jet2 Full timeAbout the Role:We are seeking a talented Customer Experience Specialist to join our vibrant Marketing & Digital department at Jet2.com and Jet2holidays. As a key member of our team, you will play a crucial role in driving insights and shaping our customer experiences.Key Responsibilities:Lead our efforts to understand and enhance customer journeys,...
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Headingley Stadium Sales Manager
23 hours ago
Leeds, Leeds, United Kingdom Stadium Experience Full timeWe are seeking a Headingley Stadium Sales Manager to join our team at Stadium Experience. As a key member of our sales team, you will be responsible for driving sales for non-match day events.Salary: £38,000 - £55,000 per annumBenefits:Life assurance.Contributory pension scheme of up to 6%.A buy and sell holiday scheme of up to 3 days (FTE).Numerous...
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Department Manager
5 days ago
Leeds, Leeds, United Kingdom World Duty Free - WDF Full timeWe are looking for a skilled Department Manager to lead our team at World Duty Free in Leeds Bradford Airport.The ideal candidate will have experience in managing a team within a retail customer service and sales environment, with excellent interpersonal skills and the ability to articulate clearly in English.As a Department Manager at World Duty Free, you...
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Customer Experience Specialist
5 days ago
Leeds, Leeds, United Kingdom Jet2 Full timeWe are seeking a highly motivated Customer Experience Specialist to join our Marketing & Digital team at Jet2.com and Jet2holidays. As a key member of our Customer Experience team, you will play a vital role in driving strategic decisions that enhance customer journeys. About UsWe are a dynamic and fast-paced business with a focus on delivering exceptional...
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Customer Experience Expert
4 weeks ago
Leeds, Leeds, United Kingdom Jet2 Full timeRole Overview:As an integral part of our Marketing & Digital team at Jet2.com and Jet2holidays, we're seeking a highly motivated individual to drive customer-centric initiatives and shape our customer experiences.Key Responsibilities:Lead efforts to understand and enhance customer journeys through data-driven insights.Deliver actionable research to senior...
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Customer Experience Strategist
3 weeks ago
Leeds, Leeds, United Kingdom Jet2 Full timeAt Jet2.com and Jet2holidays, we're committed to delivering exceptional customer experiences through innovative insights and data-driven strategies. As our Customer Experience Strategist, you'll play a vital role in shaping our customer journeys and driving business growth.Key Responsibilities:Lead the delivery of our large-scale brand tracking programme and...
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Business Development Manager
7 days ago
Leeds, Leeds, United Kingdom Tenpin Full timeWe are seeking a highly motivated and experienced Business Development Manager to join our team at Tenpin. In this role, you will be responsible for ensuring that our customers have an exceptional experience when visiting us.The ideal candidate will be driven, passionate, and have a natural ability to create a fun environment for both our customers and...
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Leeds, Leeds, United Kingdom HSBC Global Services Limited Full timeTransform Customer Journeys with AIWe are seeking a highly experienced Senior Automation Manager to join our dynamic team at HSBC Global Services Limited. As a key member of the UK Contact Centre Automation Programme, you will play a crucial role in delivering cutting-edge automation solutions that enhance customer experiences.About the Role:Identify...
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Customer Experience Leader
7 days ago
Leeds, Leeds, United Kingdom Vintage Full timeAbout UsVintage Inns is a charming collection of rural pubs, offering a unique and welcoming atmosphere for guests.As a Shift Supervisor, you will be responsible for delivering exceptional customer experiences and leading a team to achieve high standards.Salary and BenefitsWe offer a competitive salary, with an estimated £25,000-£30,000 per annum,...