Department Manager
5 days ago
We are looking for a skilled Department Manager to lead our team at World Duty Free in Leeds Bradford Airport.
The ideal candidate will have experience in managing a team within a retail customer service and sales environment, with excellent interpersonal skills and the ability to articulate clearly in English.
As a Department Manager at World Duty Free, you will be responsible for leading, developing, and motivating your team to achieve their sales targets and delivering an exceptional customer service experience. This involves coaching, leading, and role modeling store standards, as well as working collaboratively with your peers and the team of Customer Service Leaders.
Your key responsibilities will include:
- Leading and developing your team to achieve their sales targets
- Delivering an exceptional customer service experience
- Role modeling positive shop floor behavior
- Working collaboratively with your peers and the team of Customer Service Leaders
- Maximising department/category performance
In return, we offer a competitive annual salary, plus a 12% Management Bonus, as well as a range of benefits including free parking, a bonus scheme, employee assistance programme, discounts on products, travel discounts, pension scheme, healthcare, and more.
At World Duty Free, we value our colleagues and offer a comprehensive training program to ensure the best start for new employees. We also provide opportunities for career development and growth.
To be successful in this role, you will need:
- Experience in successfully managing a team within a retail customer service and sales environment
- Excellent interpersonal skills and the ability to articulate clearly in English
- Customer focus and the ability to engage and influence internal and external customers
- Self-motivation, passion, enthusiasm, and effectiveness as a team member/leader
The estimated salary for this role is around £35,000-£40,000 per year, depending on experience and qualifications.
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