Customer Support Specialist

1 month ago


London, Greater London, United Kingdom Talentsure Full time

We are seeking a dedicated Customer Support Specialist to join our dynamic team. As a Customer Support Specialist, you will provide top-notch customer support across various channels, including phone, email, and chat.

Main Responsibilities:

  • Resolve customer inquiries and complaints related to our product range.
  • Ensure customers receive the highest level of care, tailored to their individual needs.
  • Collaborate with team members to identify and implement process improvements.

Requirements:

  • Excellent verbal and written communication skills.
  • Strong empathy and ability to connect with customers on a personal level.
  • Proven problem-solving skills and a proactive approach to customer service.

Benefits:

  • Working culture of fun and sociable team environment.
  • Pension Scheme.
  • Eye test vouchers and discounts.
  • Discounted corporate gym membership.
  • Involvement with local charities and fundraising days.
  • Campaign specific benefits including discounts, incentives, and prizes.
  • Apprenticeships qualifications and career flight path schemes.
  • Recognition and reward schemes with Love to Shop Voucher rewards.
  • Cycle to work scheme.
Why choose us?

We offer a rewarding opportunity to make a positive impact on customer satisfaction. Join our dynamic team and be part of a fun and sociable working environment.



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