Support Operations Manager

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Eden Scott Full time
Key Responsibilities:

The Technical Support Specialist will be responsible for providing technical support to our clients, ensuring their success and satisfaction.

The ideal candidate will have experience in debugging and resolving client issues, performing triage functions, creating technical documentation, and managing client expectations.

  • Debugging and resolving complex technical issues
  • Providing timely and effective support to clients
  • Creating and maintaining technical documentation
  • Managing client relationships and expectations

About Our Team:

We are a collaborative and dynamic team, passionate about delivering exceptional customer service and technical expertise. We offer a competitive salary of £42,000 - £55,000 per annum, as well as opportunities for professional development and growth.

This role would be perfect for someone who is passionate about technology and customer service, with a drive to continuously improve and seek knowledge.



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