Customer Service Specialist
3 weeks ago
Innovative Customer Support Role
We are seeking an experienced Customer Service Advisor to provide exceptional support to our clients in Ellesmere Port, United Kingdom.
Key Responsibilities:- Respond to customer inquiries via phone, email, and chat platforms.
- Offer accurate product information and resolve customer issues efficiently.
- Manage customer orders and maintain account records.
- Collaborate with internal teams to ensure seamless customer experiences.
- Previous experience in customer-facing roles is a plus.
- Excellent communication and problem-solving skills are essential.
- Ability to multitask while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM software.
- Flexible working hours, including weekends.
- A competitive salary with performance-based incentives.
- Pension scheme and comprehensive healthcare benefits.
- Ongoing training and development opportunities.
- A supportive work environment with clear career progression paths.
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