Customer Service Specialist

3 weeks ago


Ellesmere Port, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

Innovative Customer Support Role

We are seeking an experienced Customer Service Advisor to provide exceptional support to our clients in Ellesmere Port, United Kingdom.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat platforms.
  • Offer accurate product information and resolve customer issues efficiently.
  • Manage customer orders and maintain account records.
  • Collaborate with internal teams to ensure seamless customer experiences.
Requirements:
  • Previous experience in customer-facing roles is a plus.
  • Excellent communication and problem-solving skills are essential.
  • Ability to multitask while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM software.
  • Flexible working hours, including weekends.
Benefits:
  • A competitive salary with performance-based incentives.
  • Pension scheme and comprehensive healthcare benefits.
  • Ongoing training and development opportunities.
  • A supportive work environment with clear career progression paths.


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