Accommodation Specialist
2 days ago
We are seeking a dedicated and experienced Accommodation Specialist to join our team supporting vulnerable asylum seekers across Cheshire. As an Accommodation Specialist, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Cheshire.
The Role:
Key responsibilities include:
- Conduct monthly inspections of properties to ensure safety and compliance.
- Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
- Identify and report property faults, categorizing them for prompt response.
- Undertake minor property repairs within trained scope and provided toolkit.
- Administer operational cash for utility top-ups and emergency payments.
- Manage customer complaints and support issue resolution.
- Participate in the on-call rota to ensure 24/7 service availability.
Estimated Salary: £26,250 per annum
This role requires a solid background in face-to-face roles with strong people skills, confidence in conflict management and resolution, and strong organizational abilities to handle a demanding workload. A valid UK driving licence is also required.
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