IT Support Specialist
3 days ago
STERIS Canada Corporation is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We are currently seeking a highly skilled IT Support Specialist to join our team.
Job Description:We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience.
Responsibilities:- Provide technical support to the Service Desk Specialists and provide additional overflow phone support when needed.
- Provide desk-side computer support at the local facility.
- Provide remote computer support to all STERIS locations, facilities, and home-based users.
- Monitor and respond to issues and problems assigned in a ticketing system.
- Relocate desktop hardware in facilities.
- Train customers on desktop applications, software, and hardware platforms.
- Train Service Desk Analysts on standard configurations and IT procedures, including onboarding.
- At least three years of full-time experience or equivalent on-the-job training is required.
- System and application support for Microsoft client platforms is required.
- Account Management.
- Microsoft / Windows XP / Windows 7 / Windows 8 / Microsoft Office / Internet Explorer.
- User Account Management.
- SharePoint.
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Support Specialist
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Support Specialist
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Technical Support Specialist
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Behaviour Support Specialist
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Care Support Specialist
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Administrative Support Specialist
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