Fertility Support Coordinator
2 days ago
We are seeking a dedicated and compassionate Fertility Support Coordinator to join our Patient Support team at The Fertility Partnership. As a key member of our team, you will provide exceptional customer care and administrative support to our patients throughout their fertility journey.
About the Role- Manage initial patient enquiries via telephone and email within 24 hours of receipt
- Be conversant with our patient database for recording and maintaining patient information, including appointments and invoicing
- Carry out scanning and allocating of patient notes, invoices, and other paperwork into our computer system
Salary: £25,000 - £30,000 per annum (depending on experience)
About You- Proficient knowledge and experience of Microsoft Office Packages
- Ability to communicate effectively with staff and patients over the telephone and face-to-face
- Commitment to delivering a high-quality patient experience
Benefits: Competitive salary, dual contribution pension scheme, and 27 days holiday pro rata
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