Fertility Support Specialist
3 weeks ago
We're seeking a highly skilled Fertility Support Specialist to join our Patient Support team at The Fertility Partnership. As a key member of our team, you will provide exceptional customer care and administrative support to our patients. Our ideal candidate is passionate about delivering a high-quality patient experience and has excellent communication skills.
This part-time position (15 hours/week) requires evening and weekend shifts on a rotational basis. You will be responsible for managing initial patient enquiries via telephone or email within 24 hours, as well as maintaining accurate records in our patient database.
To succeed in this role, you will need:
- Proficient knowledge of Microsoft Office Packages
- Ability to communicate effectively with staff and patients
- Commitment to delivering a high-quality patient experience
In return, we offer a competitive salary (£27,000 - £32,000 per annum), depending on experience, plus benefits including a dual contribution pension scheme and 27 days' holiday pro rata.
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